Frequently Asked Questions
Everything you need to know about shopping with Winchester Studios.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or sizing down for a tailored look.
Where are Winchester Studios garments manufactured?
We pride ourselves on ethical production. Our collections are designed in-house and manufactured in fair-trade certified facilities that prioritize sustainable practices and high-quality craftsmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay and Klarna.
How should I care for my items?
To preserve the longevity of our fabrics, we recommend washing most garments in cold water on a gentle cycle and laying them flat to dry. Specific care instructions can be found on the inner label of each piece.